Privacy Policy

1- Laws governing the protection of personal information

In the course of carrying out their activities, Oneevo processes personal information relating to their clients, parties to the transaction or persons who are employed by them and complies with the Act respecting the protection of personal information and electronic documents which govern the communication of personal information outside of Quebec.

One of the fundamental rights proclaimed by the Charter of Human Rights and Freedoms is the right to privacy. Every person has the right to control access to and sharing of information concerning them.

In order to ensure respect for this fundamental right, the laws impose several rules relating to the processing of personal information that companies may have custody or control of.

2- Definitions

At Oneevo, personal and sensitive information receives increased attention at all stages of personal information management.

3- Role and responsibility of the agency manager

Oneevo is responsible for all personal information it holds, including information disclosed to third parties for the purpose of providing services requested by its Internet users and/or for administrative purposes.

4- Confidentiality of personal information and the principle of consent

Your consent will be requested when personal and sensitive information is collected, used, or disclosed within Momentum.

Your consent could be explicit or implicit and may also be validly given by a third party authorized by Oneevo.

However, the Law provides for certain exceptional situations, where Oneevo has the right or the obligation to collect, use and disclose said information without your prior consent.

5- Collection of personal information

Oneevo transparently collects the information necessary for the purpose of concluding the brokerage contract, presenting the purchase offer or verifying identity, which of course constitutes a serious and legitimate interest.

6- Use of personal information

Personal information may only be used for the purposes for which it was collected. Oneevo takes reasonable security measures to ensure the protection of the personal information it holds.

7- Communication of personal information

The principle of consent applies to the disclosure of personal information to third parties. A person who consents in accordance with the law to provide their personal information is presumed to consent to its disclosure for the purposes for which it was collected.

Information may only be disclosed in exceptional circumstances without the consent of the person concerned, that is, when:

  • – such a situation is expressly provided for in the law;
  • – personal information is public under the law.

8- Retention of personal information

When the purposes for which personal information was collected or used have been fulfilled, Oneevo destroys it, subject to any retention period stipulated by law.

Thus, the OACIQ regulation specifically stipulates that the permit holder must keep the registers and files for at least 6 years following their final closure.

9- Complaints management (personal information)

Oneevo has adequate mechanisms and procedures in place to handle such complaints regarding the respect of personal information.

You can contact the person responsible for the security and protection of personal information, whose contact details are provided below.

Odigues Joseph

438-338-4095 (Complaints Management)

Agence.oneevo@gmail.com

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